Importing User Sources

Background

This article breaks down User Sources in your📄 Source of Truth, including how and why you set them, the impact of making changes to them, and common questions or issues.

Purpose and function

User Sources impacts many critical workflows and data points in Lumos.

Creating and updating Lumos Users

For every user account we see in your User Sources, we create a Lumos User. This happens when you first set the user sources and when we automatically sync it. See📄 How Lumos Syncs Your Integrations

If that user's name or email is updated in your User Sources, it will be updated on the employee's Lumos User record the next time the integration is synced.

If you have more than one user source and an account is present in more than one, the user source listed first will update on the employee's Lumos User.

Employee Status

We use the status of an employee's account in your User Sources (Active, Suspended, etc.) to set the value of the Employee Status for that User.

This shows up anywhere you see an Employee Status column in Lumos (Access Reviews, terminated accounts, etc.).

Editing your User Sources

You can find and edit your User Sources if you're a Lumos Admin. See📄 Lumos Roles

1. Go to your Source of Truth settings.

2. Find the User Sources section.

3. Choose the app from the dropdown, or click "add source" to add a new source, then click "save"

4. If the pop-up appears to "Sync All Changes", click on it.

FAQs

Can I trigger a refresh of my User Sources?

Yes! Follow the steps here to refresh the user data for your User Source apps:📄 How Lumos Syncs Your Integrations

Why are there Lumos Users that aren't in my User Sources?

When you change your User Sources, Lumos doesn't delete the Lumos Users that were created from the previous User Source.

My User Source doesn't show up in the dropdown -- what should I do?

Double-check that the app isn't available to connect in your integrations. The app needs to be integrated for it to be available as a source of truth. See📄 How-To: Connect an Integration

If the app isn't available to connect and you expect this to create major challenges for your company, please contact us.