Jira Capabilities
Last updated: October 7, 2024
After this article...
You'll understand the capabilities our Jira integration provides, and how Lumos interacts with the Jira API.
View users
The mapping between Jira user statuses and Lumos user account statuses is below.
Jira User Status | Lumos Account Status |
Active | Active |
Inactive | Deprovisioned |
deleted (Jira no longer returns a user) | Deprovisioned |
Jira API endpoint: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-users-search-get
Log to ITSM
More info about how Lumos can log to your Jira ITSM can be found here:📄 Jira ITSM Capabilities