Google Workspace FAQs

Why am I getting a "not an approved email for your domain" message when connecting Google Workspace?

Your new Google Workspace tenant likely has a different email domain, and new domains need to be allowlisted in your Lumos tenant before you can add them.

Please contact us via Slack or support@lumos.com with the email domain tied to your new Google Workspace tenant and we can add it to your account. Once we confirm, you can finish the connection.