Reconciling Google Workspace

Background

If you're in the Google Workspace admin portal and are looking to match user counts between Google Workspace UI and the Google Workspace integration in Lumos, follow the steps in this article. See📄 Connecting Google Workspace

Steps

1. Navigate to the Google Workspace app in Lumos.

2. Apply the following filters to the table:

Account Status: All Active Statuses

Source: Lumos integration

3. Make sure the row counts match!

In Google Workspace, download the file of users from the admin console and filter the Status [READ ONLY] column to "Active".

The number of records in the file after filtering should match the number of rows after applying your filters!

If the data still isn't matching...

Create a ticket for Lumos Support through Slack or via support@lumos.com with the following details:

• The User CSV you pulled directly from the app (and a brief description of how you pulled it).

• The link to your Google Workspace app in Lumos with the filters you applied.