Connecting PagerDuty

Last updated: October 8, 2024

Background

This article helps you connect the PagerDuty integration to Lumos and resolve common issues that arise when connecting the integration.

Required plans & roles

No minimum PagerDuty plan is required to set up this integration.

Your PagerDuty user should be a Global Admin or Owner to connect the integration.

Scopes

The PagerDuty integration is authenticated through an OAuth flow, which gives Lumos access to all objects the user has access to (this is why we require a Global Admin or Owner role).

We use the scopes in the table below.

Scope

Required

Description

Read/Write

Allow us to read and write objects the user has access to.  

Instructions

1. Find the PagerDuty card in your Lumos integrations (Reconnect or add new)

2. Click "Connect PagerDuty".  

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3. Click the "Allow Access" button in PagerDuty to connect the integration.