SimpleTalk Voice FAQ

Question: Is there a tag created when the client answers the call?
Answer: Yes, the “answered” tag is added to the contact in GHL after the call is answered.

Question: Is there a tag created when the client doesn’t answer the call?
Answer: Yes, the “DNA” tag is added to the contact in GHL after the call is not answered.

Question: Should I create a new tag for each workflow, or can I use the same tag to initiate the calls?
Answer: You should create a new tag to initiate the calls for every workflow in GHL. Utilizing the same tag to initiate calls in different workflows will cause errors.

Question: What’s included in the snapshot?
Answer: 'answered' tag, 'DNA' tag.