Connecting Opsgenie
Last updated: October 8, 2024
After this article...
You'll be able to connect the Opsgenie integration to Lumos and resolve common connection issues.
Required plan & roles
There is no minimum Opsgenie plan required to connect the integration.
To connect Lumos to Opsgenie, your Opsgenie user needs to be an Admin.
Instructions
In Opsgenie
1. Log into OpsGenie from https://{your-tenant-name}.app.opsgenie.com/
2. Go to Settings.
3. Click API key management from the right panel.
4. Create an API key with the following access rights:
Read
Configuration Access
In Lumos
1. Find the Opsgenie card in your Lumos integrations (Reconnect or add new)
2. Enter your Opsgenie tenant name in the Customer Name field.
3. Enter the API key you generated in Opsgenie in the API Key field.
4. Click Connect Opsgenie.
Access rights
The Opsgenie integration requires the following access rights.
Scope | Required | Description |
Read | ✅ | Can read the alerts, incidents, and configurations. |
Configuration Access | ✅ | Can access Opsgenie configurations. |