Access Reviews Rollout Communication Templates
Last updated: October 7, 2024
After this article...
You'll know how to communicate your new Lumos-powered access review process to your employees!
Background
You’ve staged your first access review and you’re ready to launch it. How do you quickly get people up to speed on the new process?
Lumos sends notifications via email & Slack when you launch a review, and the process is intuitive. However, if reviewers aren't aware of Lumos yet, they may have questions.
A simple notification posted in a company Slack channel, or emailed to reviewers beforehand, could save you some questions once you launch the review.
Below, we've provided templates that will help you announce the new review process and get everyone up to speed quickly.
We recommend sending at least an email or Slack announcement -- whichever your company uses more. You can also do both, if that’s how you want to do things.
Announcement To Delegated Reviewers
Send this to the assigned reviewers before you launch the review (or post it in a public Slack channel).
Hi [COMPANY] employees!
We're excited to announce that, on [DATE], we're launching a simplified process for reviewing employee access to software, powered by Lumos.
What does this mean for me?
We regularly review access to software apps to make sure that employees still have the right access for their role.
On [DATE], we're sending email and Slack alerts to employees responsible for reviewing employee software access. The notification will have instructions and a link to complete your review.
To log into Lumos, enter your company email and sign in with [SIGN IN PROVIDER].
What if I didn't get a notification?
Then you're not responsible for reviewing any accounts at this time.
Who do I contact with questions?
If you run into any issues, please reach out to [CONTACT EMAIL/SLACK CHANNEL].
App Review Instructions
Use this snippet as a template for the app-specific instructions you'll include for reviewers before formally launching an app review.
Please review the employee accounts you've been assigned and reference this article if you have any questions on the review process: 📄 Reviewing User Access In Lumos